Max V - User Guide

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General Information

1: What is Mas3ood?

Mas3ood is the most advanced consumer device used for automatic shuffling and dealing of playing cards in various gaming environments, ensuring fast, fair and random shuffling for all card games.

2: Where can I buy Mas3ood?

You can purchase the Mas3ood Shuffling & Dealing Machine directly from our website. We offer convenient online shopping and delivery throughout Qatar and GCC.

Ordering and Payment

3: Ordering and Payment

To place an order, simply visit our website, select the Mas3ood Shuffling & Dealing Machine, add it to your cart, and proceed to checkout.

4: Whatpayment methods do you accept?

We accept major credit cards, debit cards, Apple Pay (everywhere) and Cash on Delivery (only for Qatar).

5: Is it safe to use my credit card on your website?

Yes, our website uses secure third party financial-grade encryption technologies to protect your payment information. We do not have access to your payment information and our third party provider processes it just like they do with their clients all over the world.

Shipping and Delivery

6: Do youoffer delivery in Qatar?

Yes, we provide delivery services across Qatar. You can expect your order to arrive within 1-2 business days.

7: Do youoffer delivery to any other country?

Yes, we provide delivery services across GCC and the MENA region. You can expect your order to arrive within 5-7 business days or even faster if you choose faster delivery.

8: How muchdoes shipping cost? 

A standard shipping fee will be applied at checkout based on your selection and order quantity.

9: Can I trackmy order?

Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status.

 

Returns and Warranty

10: What is your return policy?

We offer a 7-day return policy. If you are not satisfied with your purchase, you can return the product in its original condition for a full refund.

11: How do Iinitiate a return or warranty claim?

For returns or warranty claims, please contact our customer service team at info@taby.com or call +974 4435 2872.

Support and Contact

12: How can I contact customer support?

You can reach our customer support team via email at info@taby.com or call +974 4435 2872. Our support hours are from 9 AM to 5 PM Qatar time, Saturday to Thursday.